Shipping

We ship all over the world. Shipping costs (where applicable) may apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

Note: There may still be possible COVID-19 delays, or delays outside of the control of ZOUSZ and it's couriers.

United Kingdom

We ship all orders to UK Mainland using standard delivery (tracked) for FREE.

Shipping Destination	Shipping Price	Delivery ETA
UK - Mainland	FREE	2-4 days
UK - Northern Ireland	£4.77 FREE over £100	2-5 days
UK - Non Mainland	£4.77 FREE over £100	2-5 days

Europe

Shipments to the majority of EU member states with duties and taxes paid, therefore you will not have to pay any duties or taxes.

Rest Of Europe

Shipments to the remainder of EU member states will be charged a flat-rate shipping charge of £14.76. They may be shipped without duties and taxes paid, therefore you will be responsible for any duties or taxes.

This includes Norway, Switzerland and Turkey (see below).

 

Note: Your order will be shipped as Duties and Taxes Unpaid (DDU) for Norway, Switzerland and Turkey shipments.

Therefore, you will be charged import duties and taxes before receiving your shipment from your designated local courier.

North America

Rest Of The World 

Shipments to the rest of the world will be charged a flat-rate shipping charge of £29.76

Note: They will be shipped with duties and taxes unpaid (DDU), therefore, you will be liable for any import duties and taxes charged, before receiving your shipment from your designated local courier.

Dispatch

We aim to offer same-day dispatch for orders placed before 2:00pm (UK only), however this is not guaranteed.

For all other shipments we aim to process orders within 48 hours.

Track Your Order

Information about how to track the progress of your parcel can be found in Your Account.

If you're experiencing an issue tracking your order, please use the "Live Chat" feature or contact us via the Contact Us page.